Introduction:
CreateConsulting understands and recognises the importance of protecting Personal Information (PI) as an important responsibility. Our Privacy Notice aims to describe our privacy practices, including the ways in which we collect, use, disclose and protect your personal information.
This Privacy Notice applies to all our services, products and any platforms we may use. When we refer to platforms, we refer to websites, mobile sites or applications, social media platforms or any other technology or mechanism you may use to interact with us.
This Privacy Notice will be reviewed periodically and may change from time to time. Our clients, associates and partners' privacy is extremely important to us.
What Personal Information we may collect:
The types of information that we may collect and process will include (but is not limited to):
Full name and surname
Email address
Company invoicing details (Registered name, registration number, VAT number, postal address and physical address)
Contact number/s / WhatsApp number/s
Employee names and contact information as it may pertain to our executive coaching, facilitated workshops and/or HBDI® Assessment requirements (albeit this is covered by the Herrmann International Inc. privacy policy).
We will only collect information which is necessary for our legitimate business interests or required in terms of the law.
This information may be collected when you request assistance with a service, fill in a form (paper or electronic) or when you contact us telephonically and provide the information directly.
How and when will we process your personal information?
Your personal information may only be processed by us for the purpose for which it was provided. This will include:
HBDI® (Herrmann Brain Dominance Instrument) assessment links and profiles
Executive Coaching
360 Feedback questionnaires which provide input for Executive Coaching and/or Facilitated Workshops
Facilitated workshops as required by the individual and/or organisation
Invoicing & statement issuing
When will we share your information?
We will only share your information with approved third-party providers where necessary for the purpose agreed to by yourself or to government or law enforcement agencies where the law requires that we disclose it.
CreateConsulting Leadership (Pty) Ltd Reg. No.: 2014/174343/07 Directors: MJ Kiley, JEN Kiley
How do we protect your personal information?
We make use of reputable service providers to ensure that care is taken to protect your information and that we can restore the data should there be a technical problem. Client information is kept on our CRM tool as well as on a cloud-based server.
Communicating with you
When we communicate with you, we will do this by electronic mail and online meetings wherever possible, and where this is not possible by mobile telephonic communication.
We will take reasonable measures to ensure the security of the documents sent to you, but we cannot be held liable for any unauthorised access or disclosure of your information once it has been sent.
Keeping your information
You acknowledge that your information will be stored by us. We will only process and retain your information for as long as the purpose for which we collected it continues to be relevant, or we are required to comply with legal or regulatory requirements or to protect our legal interests. This may mean that your information is retained for longer than the minimum time set out by the law.
What are your rights with regards to your personal information?
You have the right to request that we correct, destroy, or delete any personal information that we processed for you. This would be information that is inaccurate, irrelevant, out of date, incomplete, misleading, obtained without your permission or that we are no longer authorised to retain.
You may withdraw your permission for us to use your information at any time provided that it does not affect the processing of your personal information:
Prior to the withdrawal of consent
If that processing is an obligation imposed by any law
As required to finalise the performance of a contract in which you are a party
As required to protect yours, ours or a third party’s legitimate interest.
You may object to the processing of your personal information at any time on reasonable grounds:
If the information is not required to pursue your legitimate interests
If the information is being used for Direct Marketing or unsolicited electronic communication, without your consent or by an unknown third party.You have the right to submit a complaint to the Information Regulator regarding an alleged interference with the protection of your personal information.
You have the right to institute civil proceedings regarding an alleged interference with the protection of your personal information processed in accordance with this policy.
Complaints can be addressed to:
The Information Regulator
JD House 27 Stiemens Street, Braamfontein, Johannesburg 2001 PO Box 31533, Braamfontein, Johannesburg, 2017
Complaints email: complaints.IR@justice.gov.za.
Our Contact Information
If you have any questions or concerns with regards to this Privacy Policy, please contact our Information Officer, Justin Kiley: justin@createconsulting.co.za
CreateConsulting Leadership (Pty) Ltd Reg. No.: 2014/174343/07 Directors: MJ Kiley, JEN Kiley